The Wackiest Reasons People Lost Their Jobs #WhyIGotFired
The Silent Call Center Sabotage
This one call center employee found an unconventional way to handle calls: answer and immediately hit mute. Callers were left in a loop of “hello?” while the employee enjoyed the silence. This clever trick rolled smoothly until a supervisor decided to listen in, only to discover a symphony of unanswered greetings.
Quality monitoring in call centers is designed to catch exactly this kind of mischief. This mute mayhem reminds us that even the sneakiest shortcuts might just end with a comedic—and career-ending—click!
You must be logged in to post a comment Login